An Australian actress who was involved in a terrifying bus cash in Italy has slammed international travel company FlixBus for their lack of communication following the incident.
Sydneysider Sinead Curry and her partner were on a bus travelling from Bari to Bologna, Italy, when it crashed near Avellino, about 50 kilometres east of Naples on Sunday morning.
Curry claims that the bus "hit something, went airborne, spun around and landed down an embankment" in a post on the short-form video-sharing app Tiktok.
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She claimed that passengers had to crawl out of a broken window in the mud to get to safety.
Passengers then took shelter behind the bus when "several cars" struck it, "moving it closer to us," according to Curry.
Fourteen people were injured and one person died, according to local media and the local fire and rescue department, Vigili del Fuoco.
"[there were] 38 passengers on board, and 5 cars [involved in the crash], the lifeless body of a man was found, 14 [have been] injured," they said in a Tweet.
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Curry claims passengers were offered a €10 ($16) meal voucher "for the inconvenience," following the accident, but had not heard anything further from the company.
"FlixBus, none of your numbers are working, they ring out, and they hang up on us," she said in a Tiktok video.
"We cannot get any information from FlixBus, we can't get our luggage back."
"There are a bunch of people who nearly died, [and] we don't have any information."
Curry was taken to hospital with other victims of the bus crash and was told to "go and pray at the church nearby," once she was discharged.
"We are very fortunate because we know people have already passed away," she said.
She and her partner were not badly injured, however, she mentions a third Australian "Natalie" who broke her collarbone in the incident.
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Curry explained in a second Tiktok video that she was eventually able to pick up her luggage nine hours after the crash.
FlixBus said they have provided a support line for passengers.
"FlixBus is maintaining close contact to all authorities on site and closely cooperating with them to investigate the causes of the event," a spokesperson said in a statement provide to ABC.
"FlixBus has provided a support line and email for passengers and their families. Outbound calls were made to passengers who had registered their mobile numbers, and emails were sent to passengers with instructions.
"At all times, the safety of its passengers and drivers is of highest priority to FlixBus."
9News.com.au has reached out to FlixBus for comment.
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